The Iconic Saks Fifth Avenue Goes Dark: Is This the End of an Era?
Every holiday season, Manhattan's Fifth Avenue transforms into a dazzling spectacle, with stores competing to create the most breathtaking window displays. Tourists flock from around the globe to marvel at the glittering lights, intricate lace, and extravagant bows. Among these, Saks Fifth Avenue, a name synonymous with luxury, has always been a crown jewel. Its iconic flagship store, embedded in the brand's identity, typically shines brightest during the holidays. In 2023, it partnered with Christian Dior to unveil a mesmerizing zodiac calendar, complete with a fireworks display that left spectators in awe. But in 2024, something unprecedented happened—the lights went out. For the first time since 2004, Saks Fifth Avenue remained dark throughout the holiday season. But here's where it gets controversial: Was this a mere financial hiccup, or a symptom of deeper troubles?
The year had been financially strained. Saks had just announced a $2.7 billion acquisition of its competitor, Neiman Marcus, funded largely by a $2.2 billion loan. The company described it as a "challenging year for luxury" but remained optimistic about the future. The newly formed Saks Global would oversee three prestigious department store brands: Neiman Marcus, Bergdorf Goodman, and Saks Fifth Avenue. Yet, just over a year later, Saks Global filed for Chapter 11 bankruptcy, citing difficulties in repaying its debts. While Chapter 11 doesn’t necessarily mean liquidation, it’s a significant blow to a brand once revered as a retail titan.
And this is the part most people miss: Saks’s struggles aren’t unique. Many brick-and-mortar retailers have been grappling with the rise of online shopping. However, some, like Bloomingdale’s and Nordstrom, have managed to report revenue growth. So, what went wrong for Saks? For those closely watching the company, bankruptcy seemed almost inevitable—not solely due to the shifting retail landscape, but because of a series of questionable executive decisions over the years.
Saks is the third department store under its former parent company, Hudson’s Bay, to file for bankruptcy. Hudson’s Bay spun off Saks Fifth Avenue, Saks Off 5th, Bergdorf Goodman, and Neiman Marcus into Saks Global in 2024. The company’s history is dotted with similar struggles. In 2006, Hudson’s Bay acquired Lord & Taylor, only to sell its flagship Fifth Avenue store to WeWork and eventually liquidate the entire brand in 2020. Last year, Hudson’s Bay itself filed for Chapter 11 bankruptcy, citing difficulties repaying lenders and suppliers.
Analysts agree that Saks’s acquisition of Neiman Marcus was a risky move, especially with $2.2 billion in borrowed funds. "Adding debt in this environment severely limits operational flexibility," said Neil Saunders, managing director and retail analyst at GlobalData Retail. This is particularly true for department stores, which rely heavily on vendor relationships to curate their offerings. In an era where consumers can find almost anything online, brick-and-mortar stores must offer a unique, curated experience to justify their existence.
After the Neiman Marcus deal, Saks Global struggled to pay its vendors. Its bankruptcy petition listed luxury firms like Chanel and Kering (owner of Gucci) as creditors, with tens of millions owed in unpaid invoices. S&P Global analysts noted that Saks had faced "significant inventory challenges" over the past three years. These challenges took a toll on the company’s bottom line, with revenue dropping 13% in the second quarter of last year.
By the end of 2025, the situation had become dire. Longtime CEO Marc Metrick abruptly announced his departure, and it soon emerged that the company had missed a multimillion-dollar interest payment on its loans. But here’s a thought-provoking question: Is Saks Global primarily a retail company, or is it something else entirely?
Some industry observers suggest that the company’s true value lies in its real estate assets. "They talk about being a global retailer, but they also own prime real estate properties," Saunders explained. "If the retail side fails, does it really matter?" This perspective echoes the strategy of Eddie Lampert, former Sears CEO, who liquidated the company’s stores while retaining control of its real estate through a separate entity.
"Their focus is on deal-making and asset monetization, not on nurturing retail brands," Saunders added. This sentiment was reinforced when Saks Global announced its Chapter 11 filing alongside the departure of executive chair Richard Baker, a real estate mogul and CEO of Hudson’s Bay and NRDC Equity Partners. His replacement, Geoffroy van Raemdonck, former Neiman Marcus CEO, signals a potential return to retail roots.
"Richard Baker is all about real estate, not retail," said Shelley Kohan, a former Saks executive and professor of fashion business management. "For a luxury company to thrive, you need a merchant at the helm—someone deeply connected to the vendor community and focused on product curation. That’s what makes a department store like Saks special for consumers."
Experts point to Macy’s CEO Tony Spring as an example of a retail leader who prioritizes long-term growth and brand protection. Under his leadership, Bloomingdale’s has expanded through smaller-format stores, a strategy also adopted by Nordstrom. "Spring’s mindset is very different from Baker’s," Saunders noted. "Neither is entirely wrong, but their approaches reflect vastly different priorities."
In its bankruptcy announcement, Saks Global stated that van Raemdonck would appoint industry veterans and former Neiman Marcus leaders to key executive roles. While bankruptcy marks a significant turning point, it’s not necessarily the end for Saks. But here’s the million-dollar question: Can Saks rediscover its retail magic, or will it become another casualty of the evolving retail landscape?
"There’s still a lot of opportunity for Saks to refocus on the customer," Kohan said, emphasizing her belief in the enduring appeal of physical retail. "The consumers are still out there."
What do you think? Is Saks’s bankruptcy a temporary setback or a sign of deeper industry shifts? Share your thoughts in the comments below!